Article

ICD-10 Updates for 2018 Highlight Rising Importance of Proper HCC Data Capture

ICD-10 updates for 2018 reflect the increasingly important need to document and code Hierarchical Condition Categories (HCCs) properly.

April 1st, 2021

Article

Older Adults and Care Transitions—Improving Outcomes

Frailty, in combination with other risk factors, increases an older patient’s vulnerability to a difficult transition of care and re-hospitalization. Identifying it and making allowances for its effects can help improve outcomes for this vulnerable population.

April 1st, 2021

Article

Understand the Burden of Government Healthcare Regulation

The burden of government healthcare regulation has resulted in providers and systems saying they are spending too much time ensuring compliance, taking them away from their primary mission of providing care. What is the extent of the problem?

April 1st, 2021

Article

HCCS Customer Main Line Health Launches LGBTQ-Focused Care Program

The LGBTQ population has historically faced discrimination within many healthcare settings, which can create barriers to receiving appropriate care. HCCS customer Main Line Health has launched LGBTQ Inclusive Care to change this common experience.

April 1st, 2021

Article

The Role of Healthcare Leadership in Promoting Lifelong Learning to Improve Staff Engagement

A “win-win” scenario is created when healthcare organizations invest in team member improvement and continuing education/ competency as part of supporting lifelong learning. Healthcare leaders are critical in facilitating Lifelong Learning for their employees.

April 1st, 2021

Article

Use Task To Touch Training to Improve Patient Experience During Provider Encounters

Task To Touch, a new HealthStream courseware partner, is focused on helping clinicians understand how to adopt specific skills that enhance the patient experience in the healthcare setting.

April 1st, 2021

Article

HealthStream Nurse Confidence Survey Now Validated Through Psychometric Analysis

One of the keys to retaining new nurses is increasing their confidence. The HealthStream Nurse Confidence Survey, the only validated survey instrument of its kind, is the cornerstone of our effort to measure and strengthen new nurses’ confidence.

April 1st, 2021

Article

Partnerships Are Growing Across the Care Continuum

With greater focus on patient-centered care and the need for coordination of care across providers and settings, the industry is seeing more strategic partnerships among hospitals, post-hospital care providers, and ACOs.

April 1st, 2021

Article

Health System Finds Education is Key for Patient Access Staff

Healthcare organizations need a formal process to train patient access staff to understand how to handle important patient financial issues. Mission Health recently developed a patient Patient access Access education program that improved departmental and revenue cycle performance.

April 1st, 2021

Article

An Important ER Missed Diagnosis Example and Looking for Solutions to Them

Missed diagnoses may not always occur on the grand scale of not identifying Ebola; however, they do occur and they can be just as impactful.

April 1st, 2021

Article

Give Preceptors the Proper Tools and Training to Ensure They Succeed

A preceptorship is a challenging role even for the experienced staff nurse. It is important to keep in mind that precepting requires a different set of skills that may or may not automatically be possessed by the preceptor.

April 1st, 2021

Article

Guidelines for Being a Successful Medical Staff Services Leader - Part II

What do MSPs have to say about what it takes to be a successful leader? Here is Part 2 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.

April 1st, 2021

Article

The Impact of Missed Diagnoses on ER Outcomes

At least 1-in-every-20 adults who seek medical care in the US, via emergency rooms or community health clinics, may walk away with the wrong diagnosis. At that estimate, 12 million Americans a year could be affected.

April 1st, 2021

Article

Suicide and Overdose Equal Medical Conditions as Reasons for Maternal Mortality

The CDC estimates that almost 20 percent of women will experience some type of depressive episode during or after pregnancy. Untreated, this can have a devastating effect on women, their innocence, and their families.

April 1st, 2021

Article

Guidelines for Being a Successful Medical Staff Services Leader - Part I

What do MSPs have to say about what it takes to be a successful leader? Here is Part 1 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.

April 1st, 2021

Article

Think of Preceptorships as a “Cure” for New Nurses’ Challenges

One of the best ways a hospital can prepare new nurses for the rigors of their job and encourage their retention is by offering an advanced onboarding process that is anchored by a nurse preceptorship program.

April 1st, 2021

Article

Three Reasons Precepting Is More Important Than Ever

A successful preceptorship program offers a supportive environment in which nurses of all skill levels can become clinically competent and emotionally adjusted over a condensed time period. Here are three benefits of adopting such a program.

April 1st, 2021

Article

Are Your Stakeholders Receiving Timely Provider Privileging Information?

Timely Provider Privileging Information Is Important for Avoiding Scheduling and Audit Mishaps.

April 1st, 2021

Article

Responding to a Harassment Complaint—Advice for Managers

When managers receive a harassment complaint, how they respond is critical for avoiding even more difficult situations. In a recent webinar, business and employment law attorney Jennifer Kearns had advice for managers about how to respond to a harassment complaint.

April 1st, 2021

Article

Seven Recommendations for Strong Healthcare Performance Management Systems

Healthcare organizations benefit when their performance management systems align with organizational goals. Our recent Webinar discussed the payoff in terms of accountability, employee satisfaction, employee engagement, etc.

April 1st, 2021

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